Question 1

What is a researched cluster?

Accepted Answer

One topic, researched once: facts only you can say, plus a dossier of cited web claims, then a pillar page and three to five supporting articles. You review them before they go live. We will not help you publish thirty uncited posts a month.

Question 2

What is a category we ask AI about?

Accepted Answer

A category is a slice of your market we put to the engines — “agency CRM”, “corrosion-resistant valves”, “noise-cancelling headphones”. It is the watch-list, not a product count. Brand includes 10. Company includes 25 across the tenant. About two questions run per category. You edit the questions. We set when they run.

Question 3

Why not 30 articles a month?

Accepted Answer

Publishing a large volume of thin pages can teach models you are noise. Quality over quantity is the product. Two topical clusters — your facts plus cited claims, reviewed before they go live — will change an answer. Thirty uncited posts will not.

Question 4

What happens when I use this month’s clusters?

Accepted Answer

The next research job waits until the cycle refreshes, or you buy an extra cluster for $19. Mentions pause the same way, or you add $29/month for 2,000 more classified matches. Nothing is charged beyond your plan without you asking.

Question 5

What are web mentions?

Accepted Answer

The open web, as it talks about you — articles, forums, reviews, news. We read each match: tone, what it claims, and whether it is a reply, a correction, or a content gap. Brand includes 500 classified mentions a month. Company includes 1,500. The tap pauses when the bucket is empty, or Mentions Plus is $29/month for 2,000 more. This is not an unclassified dump.

Question 6

Which engines, which cadence?

Accepted Answer

Six engines are included: ChatGPT, Gemini, Google AI Overviews, Google AI Mode, Grok, Perplexity and Claude. We set the cadence. LLM analysis is weekly. Google AI surfaces are checked daily. Daily LLM analysis is Enterprise. A second country of tracking uses the same watch-list; it does not clone it.

Question 7

How do I try it?

Accepted Answer

Two ways, and neither needs a card up front. Request the free report and we run your categories by hand — no account at all. Or try it on your brand: Brand opens with a trial that includes one researched cluster. You can cancel inside the app. Company is paid from day one.

Question 8

Do you sell monitoring without writing?

Accepted Answer

No. That SKU is Peec with a weaker brand. Measurement without a way to change the number is a vanity metric. BrandKarma is the loop: we measure, we research one topic, we publish a small cluster, we measure again.

Question 9

What about other languages?

Accepted Answer

Language is not a pack you buy. A render of this cluster into another language is included. Researching the same topic for another country is a local edition and spends a cluster.

Question 10

What counts against my plan?

Accepted Answer

Brands, categories we ask AI about, researched topical clusters per month (2 on Brand, 5 on Company), and classified web mentions (500 / 1,500). Extra cluster is $19. More mentions is $29/month for 2,000 classified matches. Nothing is metered by page views, SKUs or seats.

Question 11

What site traffic do you measure?

Accepted Answer

First-party clickstream through a cookieless beacon: sessions, visitors, pages and sources. Ad click IDs without ad cookies. Search Console sits beside it — sixteen months of site history, pulled in the background when you link a property. That is how you see whether a change in AI answers showed up as arrivals.

Question 12

How much developer time does this take?

Accepted Answer

For AI visibility monitoring, none — give us your URL and we discover your brand, categories and competitors from it. For the web analytics you add one script tag, or install @brandkarma/tracker from npm if you are on React or Next.js. The content API is a plain authenticated GET.

Question 13

Do we have to change our website or our platform?

Accepted Answer

No. Monitoring reads public AI answers and needs no access to your site at all. Analytics is one beacon, which is a plain image request and therefore platform-agnostic. The content API is something you call, not something that rewrites your pages.

Question 14

Do you use cookies?

Accepted Answer

Not for analytics. The tracker writes no cookies, no localStorage and no sessionStorage, so it stores nothing on the visitor's device and adds no consent banner. Sessions and unique visitors are estimated server-side from a hash of user agent and IP address; the salt rotates daily and is never written to disk, and IP addresses are discarded after a coarse geographic lookup. Your own site may still set strictly necessary cookies for things like a CDN or bot protection — those are exempt from consent, and none of them come from us. Traffic is still personal-data processing under GDPR, so confirm your lawful basis with counsel.

Question 15

How do I know the score is real and not noise?

Accepted Answer

You can open any score and read the exact prompt, the engine and the raw answer behind it. Every run is stamped with the model set that produced it, and the timeline flags the date that set changed, so you are never shown our instrument drift as your progress.

	Peec	Profound	Outrank	BrandKarma
Entry	~$95, 50 prompts, 3 of 6 engines	$99 ChatGPT-only; real coverage $399	$99 for 30 auto-published articles	$99 for the loop
Meter	Prompts × models × daily	Prompts + a second agent wallet	Article volume	2 researched clusters
Writing	None	Agents on a second wallet	A mill	Your facts + dossier → a few cited pieces you review
GSC + first-party traffic	No	Mostly Enterprise	No	Included
Cadence	Customer picks daily	Daily	n/a	We set it

Two Researched Topical Clusters a Month,
Not Thirty Articles.

Same $99. A different product.

In Every Plan

Questions People Actually Ask

Start with Brand

Two Researched Topical Clusters a Month,Not Thirty Articles.

Same $99. A different product.

In Every Plan

Questions People Actually Ask

Start with Brand

Two Researched Topical Clusters a Month,
Not Thirty Articles.